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Business articles & quick tips on: sales, marketing, publicity, management, operations and much more
Tim and Mariah's Owners

Donna Hunter and Nancy Byrnes - owners, Mariah Wilderness Expeditions & Tim Warren in sales meeting

If you want to learn the secrets of adventure travel and eco-tourism business success, you've come to the right place. We've gathered the finest experts available to provide you Bottom-Line, Nothing-Held-Back, Tell-It-Like-It-Is business advice to make you money and save costly mistakes.

Our goal with this growing editorial section is to provide you easy answers, helpful guidance, and tips you can use to make your adventure travel and eco-tourism business more profitable and successful. Whether you are an outfitter, travel agent, eco-tourism destination, or provide outdoor education, AdventureBizSuccess.com is the best place to find expert advice and help.

Check out the business features, short articles and tips under each category. New topics will be added regularly based on the requests we get from you on our visitor's survey. Come back often, learn and profit. It will be the best investment you ever made in your adventure travel and eco-tourism business. Learning is earning!

 

 

icon "I've been in business over 18 years and you have re-energized our business, my enthusiasm and increased our professionalism significantly. Thank you. I don't know what I do without you! P.S. August '99 rafting was the busiest month in our history! Thank you."
Donna Hunter, Co-owner
Mariah Wilderness Expeditions
California whitewater rafting, Costa Rica and Womens' adventures

 

 

Feature Business Articles
Marketing • Sales • Customer Service
Tradeshows • Advertising • Management
Travel Agents • Retail Sales • Publicity • Web Sites
Trends • E-marketing and much more

 

 

Tourism Marketing Business Success - Case Study©
26 Year Old Rafting Co. - - 2003 Best Year Ever!
Increasing a tourism business or destinations’ profits and arrivals is usually the number one goal of the most tourism professionals we are in contact with. Starting with this issue of our E-newsletter, we will provide you a new tourism success story in every issue. A detailed case study of a specific tourism business or destination that has successfully increased arrivals and profits.

Our goal is to the reveal specific strategies, resources, steps of implementation and bottom-line return on investment for tourism projects we have worked on. Read this case study and apply the examples and you’ll be on your way to increasing profits and arrivals too.

Learn how a California based rafting company increased sales in 2003 over 30% in less then a year -- when most of their 40 competitors businesses were down 10% - 25%. Click Here.

Successful Tourism Web Sites
How–to create or improve your web site to increase arrivals & sales ©2003
Web sites are a major part of the tourism marketing success strategy used by international tourism promoters: tourism boards, Associations, lodging, tour operators, etc. If your web site does not have these four primary elements clearly and quickly represented, you are missing opportunities and losing sales.

  1. Creates a desire to use your tourism services, visit your destination or participate in your unique tourism option
  2. Clearly informs prospects of travel and service benefits, options, sites, nature/environment, safety and activities
  3. Answer questions and concerns a typical visitor may have
  4. Motivates prospects to contact you quickly (not your competitor) for more information, travel options and dates, answer questions and address concerns

If your site achieves all these goals, then the prospects that have visited your site will be more excited, motivated, qualified, informed and much closer to visiting your country or giving you a booking. This article is not about HTML web design or layout theory, but why the written word and consumer psychology is a prime factor in influencing arrivals and sales. Read on and get how-to strategies, specific examples and cutting edge resources to improve your tourism web site success.

Keys for Profits and Success©
Creating advertising and marketing that works
A paper presented by Tim Warren at the 1999 World Congress of Adventure Travel and Eco-tourism. It covers: successfully selling services - the foundation of adventure travel, the 3 Principals of adventure travel prospects, The Nine Principles of Customer Service for the Adventure Travel Industry, and a important tool to designing advertising that works - the Defining/credibility Statement.

Incorporating Guides and Field Staff
in Your Sales Effort
©

Profitable companies know that all staff - especially those in the field - play a critical role in their organization's overall growth, profitability, and success. Learn how-to get your field staff to be some of your best sales people.

Creating A Profitable Relationship
Between Outfitters And Booking Agents
©

Whether you are an agent or outfitter, currently work with travel agents or would like too, have never sold active/adventure travel and want to or are looking for ways to improve your existing relationship, this short article can help you achieve success. A must read that will make you $$$$.

Secrets of Trade Show Success©
The adventures of Annie Oakley & Tropical Bill
A fun fictional story about the way dozens of adventure travel and eco-tourism businesses I observe, "fall out of the saddle". This is a must read for any business in the adventure travel or eco-tourism field considering or participating in trade show marketing. Guaranteed tips that will increase effectiveness substantially before, during and long after the show!

Increasing Profits in your Outdoors Business©
Retail Sales and Strategic Alliances
Successful outfitters, destinations and travel agents know those retail product sales; rentals and strategic alliances can increase profits, enhances guest's sense of value and even promote new business.

In this article you will learn how-to profitably:
  • Start and improve your retail sales operation.
  • New trends in products that are easy to sell.
  • How merchandising and promotion can guarantee increased income.
  • Strategic alliance success stories.
  • Tim's' guerrilla secrets for promoting your business using wearable.

Harvesting Clients From Your Promotional Dollars©
The wisdom of tracking your investments
Adventure travel companies spend hard earned money on advertising and promotion counting on lots of prospects ready to take their trips and buy products. It's very easy to spend tons of money. And frustrating and potentially fatal if you don't get the results you need. This article full of interviews with successful outdoor operators will help grow your business by showing you the wisdom of tracking your advertising and promotions, and how-to get better results.

Short Business Articles & Tips

Guidelines for a Successful Tourism Business Check List & Score Card ©

Knowing you and your teams strengths and weakness is key to being successful and increase your arrivals and profits as a tour operator, travel agent, lodge owner or tourism promoter. Read this checklist and fill out the score card of essential tourism marketing, business, and planning ingredients and personal characteristics needed to prosper. This is brief outline essential for planning, starting and growing a tourism business.

This checklist applies if you are an established company, just getting started or are considering starting a tourism business. Some of the 40 important elements we'll address include: sales, marketing, web sites, and search engine optimization, business policies, budgets, strategic planning and much more. Click here to find out where you stand on the path to success.

Increased Sales and Arrivals by Improving Your Image Helping Guest Relax with Better Tourism Safety & Security ©

Top international tourism destinations and companies know that to increase arrivals and sell more trips they must positively influence perceptions of their company and country's safety and security. The #1 reason tourists or outbound tour operators (OBTO) will book your trips or not, depends on if they feel your region, country or operators are safe. Few tourists want to go on a vacation to risk their life. No matter how wonderful your country, trips, pricing or tourist attractions are, prospective travelers are going to assess their safety and security first.

Is the information that prospective travelers or OBTO hear or see accurate, complete and what you want to communicate? Quite frequently - it is not! If the information is false or incomplete about your destination's safety, security and tourism appeal, will this effect sales and arrivals? ABSOLUTELY YES.

For the full article with step by step tips and tools to improve your sales and arrivals through better tourism marketing communication of your tourist safety and security, click here.

Six Secrets to Create Successful Tourism Marketing Copy ©
Increase Your Prospects & Sales - Guaranteed
Are you booking enough tourism clients from your existing marketing material? Do you want to book more and increase your profits?

If you want to substantially increase your tourism prospects and sales without a lot of effort and expense, then read on and prosper. You are going to learn the power and impact of the written word.

Your best prospects are choosing to give you business or not based on how effective and compelling your written word communicates your tourism marketing message or destination information. Quick tips followed by in-depth resources guaranteed to improve the effectiveness of your tourism marketing material.

The Nine Principles of Customer Service
for the Adventure Travel and Eco-tourism Industry
©

In this short article, I will show you the effective and most overlooked path to increase your sales without spending additional money. Read this first, before you spend a cent on advertising!

Reservation & Booking Checklist©
For Booking Agents & Outfitters
A step by step template you can use today that will improve communication and service for your clients. It also covers how-to match the right client with the right trip and how you can get the supplier support you need to profit.

Ten Commandments of Adventure Travel and Ecotourism Trade Show Success©
This is a must read checklist for you and your staff if you're considering or are participating in trade show marketing. Guaranteed tips that will increase effectiveness substantially before, during and long after the show!

Effective Tourism Marketing Secrets
Successful Press Trip & Guidelines
Offering visits to members of the media is a good way to encourage favorable editorial coverage. Be sure you create a policy for hosting press representatives. A policy will allow you to operate more professionally in your dealings with the media. This should include such things as what you will provide, i.e.: meals, accommodations, activities, transportation, airfare, etc. It would also include whether or not spouses or guests are included, the length of the visit, responsibilities of host and guest and expectations.

Press Trip Agreement
To help insure your press trip goes smoothly without surprises on either side, check out this important sample press trip agreement. This fill-in-the-blanks form will help you spell out the responsibilities of both the journalist and the host. Positive media trips are tourism marketing magic! Click here for the sample form.

How to Guarantee Your Press Release Won't be Read
The Deadly 7 Mistakes! for you and your staff if you're considering or are participating in trade show marketing. Guaranteed tips that will increase effectiveness substantially before, during and long after the show!

  1. Don't use an established news wire or PR distribution service.
  2. Create it using anything but plain text
  3. Tag it with an email attachment that needs to be opened
  4. Use a title that doesn't immediately clarify the subject
  5. Use an abundance of adjectives to describe your topic
  6. Include grammatical and spelling errors in your title and/or text
  7. Use incorrect or unprofessional formatting for your release

Click here for the complete article.


Working With Travel Media Yields Profitable Results
Obtaining editorial coverage should be a goal of every tourism marketing professional who offers travel. The value of editorial is tremendous as it is seen as a third-party endorsement of your services, whereas advertising is seen as self-gratuitous. Earning positively publicity can be worth hundreds of thousands or more in effective advertising and make your phone and E-mail light up with qualified motivated prospects.

No matter if you are promoting a small tour operation or an entire country, read on and learn why creating relationships with travel media can be some of the most cost-effective and results-oriented tourism marketing you can do.

 



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Adventure Business Consultants
1620 Mariner Dr.
Sebastopol, CA 95472
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Marketing tourism, destination marketing, tourism public relations, ecotourism marketing, tourism business consulting, adventure tourism and travel marketing consulting for tourism industry professionals

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“I made $4,000 in new travel sales in minutes!”


Jerry Austin and Tim Warren

  • Austin’s Alaska Adventures

  • Iditarod Hall of Fame Inductee

To find out how you can apply the same simple, low cost strategy like Jerry did to radically increase your arrivals and sales – no matter if you are a destination, tour operator, lodge or travel agent.

Click Here


PS. It’s much easier then you’d ever imagine…